The Best Insurance Protection

aviva

We're backed by the world's best insurance companies

We are proud to partner with Liberty Mutual, Aviva and Generali to protect the safety of our renters and owners worldwide.

Any renters traveling in the UK (international or UK based) as well as UK based owners can rely on Aviva for protection. With offices around the world, Aviva supports our mission of providing high-quality insurance products and services to meet the needs of the Outdoorsy community. We chose to work with Aviva because they operate in a manner consistent with our values and principles.

  • Behave with integrity
  • Deliver an exceptional customer experience
  • Continuously improve and innovate.
  • Execute thoroughly and seek excellence.

Insurance coverage beyond compare

Unfortunately, mishaps occasionally happen out on the road. Rest assured though, we have you covered. Here are some of the incidents covered by insurance:

Backup Accidents
Vandalism
Fires
Stolen RV
Power Surge
Earthquakes
Fallen Trees
Windstorms
Hailstorms
Animal Impact

We’ve raised the bar when it comes to trust and safety

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  • Legal Liability for death or injury to any person, including passengers (unlimited)
  • Legal liability for damage to other people’s property (limit £5,000,000)
  • Legal costs: incurred with our consent in connection with a claim against you
  • Damage to the insured vehicle including attached or detached trailers
  • Glass cover
  • Accident recovery and assistance
  • Legal Services and Advice

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  • Up to $1 million liability insurance in the US
  • Up to $500,000 in physical damage protection
  • Interior Damage Protection
  • Windshield Damage Repair
  • Trip Cancellation Coverage
  • Driver Verification Checks
  • 24/7 Roadside Assistance
  • 24/7 Live Customer Support
  • Safe & Secure Payments

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Trailer and park models are covered throughout the country, motorized units are covered in Quebec, Alberta, and Ontario only


  • Legal liability for damage, injury, or death up to $5,000,000 per event
  • APD up to cash value for your vehicle
  • Damage to the insured vehicle including attached or detached trailers
  • Windshield and tire protection
  • 24/7 Roadside Assistance
  • Legal Services and Advice

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  • Loss or damage to your vehicle up to $150,000 per event
  • Transport of Renters after Loss or Damage
  • Towing and transport of vehicle in the event of a breakdown
  • Legal liability for damage, injury, or death up to $35,000,000 per event
  • Tire and windshield coverage

We protect owners with coverage for everything–from Class A motorhomes to pop-up campers

Outdoorsy offers insurance protection for any kind of RV or motorhome across Class A, B, and C motorhomes, fifth wheel and conventional travel trailers, Airstream trailers, trucks, campers, toy haulers, pop-up trailers, and other specialty and custom RVs.

All insurance in the UK is offered through our partnership with Aviva. As an owner, you’re covered with best in class liability insurance protection.

Travelers pick the insurance coverage that’s right for them

You can select the protection package that’s right for your trip. Each plan has varying physical and liability protection. All insurance in the UK is provided by our partner Aviva.

Speak to our 24/7 Customer Support team-Real people, here to help

Outdoorsy offers quick and efficient support both through our online claim center and over the phone. Our Customer Support team is available via email, phone, on-site chat, and tweets for any inquiries about the company’s products and services. Our Customer Service team is dedicated to helping our community have the best travel experience possible. We are friendly, responsive, and always ready to help!



Customer Service

Call us at 0800 368 8399 Mon - Sun, 24 hours a day
Chat with us on Outdoorsy.com Mon - Sun, 24 hours a day
Email us at support@outdoorsy.com

Claims Reporting

Contact us via your profile https://www.outdoorsy.com/dashboard
Email us at claims@outdoorsy.com (we reply generally the same day)

Our Locations

Our Customer Service and Claims Representatives are located in Round Rock, Texas, Los Angeles, California, Vancouver, British Columbia and Quebec, Canada.


More questions?

No problem, we're always happy to help.

Contact Support