Jacksonville RV Rentals

37 reviews

(5)

Kristofer N.

5May 2025

Ion Z.

5April 2025

Had a wonderful time, the rv was nice and spacious and didn't have any problems from pick up to drop off, thank you for helping us have a great weekend.

Deanna H.

5April 2025

We had a great experience with Jolly! Erika and her husband were awesome and accommodating, it was perfect for our weekend away at Suwanee. Would definitely recommend to anyone!

1 Photo submitted by Deanna H.

Brad T.

5March 2025

Wayne S.

5March 2025

It was so great that Erika was able to bail us out when we had a problem with another RV! The RV was great, clean, and perfect for our trip.

Laurence P.

5January 2025

Erika was, as always, a wonderful hostess. RV was as described with room for the four of us.

Bruce T.

5January 2025

Host Erika is very responsive and provides great service. My family loved the RV and will definitely rent from the host again!

Ernie P.

5December 2024

The trip was amazing and Erika was very communicative the whole way through with no hesitation in response.

Alicia B.

5October 2024

Erika and her team went above and beyond to make our vacation possible. Rv was amazing and cozy. Had everything you needed!

Brad J.

5October 2024

Great experience throughout!

Gerald F.

4October 2024

The HostMy Host, Erika, was fantastic. Communication was excellent. I had a number of questions before and during the trip and most were responded to within ten minutes. One question pertained to the potential need for a shortened trip due to hurricane Milton. This is a question I expected Outdoorsy to answer (see below). But they didn’t, so I asked my Host. She did “above and beyond” research and gave me an acceptable solution. Fortunately that option was never needed.The good: It drove really well, stayed in lane with tight steering, minimal impact from passing trucks. I loved the huge front window. The phone app was super convenient to control the AC/heat, slide, lights, gen start, and other features. The floor space was ample with the slide out and Murphy bed up. The rig was reliable, nothing broke. Cabinet space was super generous, especially for a smallish rig. The outdoor strip light was perfect for ambiance and softly lighting the area.The not so good: Two window shades wouldn’t stay down, but small aftermarket clips held them down. The black tank gauge was useless, stuck in the near full position from guess what (this is common with most RVs.) The Murphy bed was a great idea, but was a pain to use. The mattress was an inch or more too long and was a real PITA to squeeze back into the wall with the bedding in place. Also the mattress was compressed near the head of the bed and never did decompress. The user should sleep in the opposite direction, head to the aisle, feet to the wall – that would work fine. I repaired a cabinet door whose frame was not glued in place. I never did get the Android Car Play to work with my Samsung S23 phone, and the Host could not help. I suspect there was an incompatibility with my newer phone or there was some trick to setup that I missed after trying for a half hour.Yes, I understand that “rentals” of anything will not be exceptionally well maintained – those will be rare. I would love a rental that is in the condition as if I owned it. But I doubt there are many. True, the newer the rig is, the more “exceptional” it is likely to be. Two to three years old is considered newish. If you seek one that is 5 to 10 years old, ask A LOT of specific questions.Ahh, yes, a company with some rough edges. Having read dozens of RV rental company reviews, Outdoorsy is the best among them, which does not say a whole lot. My recent experience is that response time to questions is typically 12 to 24 hours, while RVshare may take several days, and then not really answer your question. There is a marked lack of coordination between Outdoorsy and its insurance affiliates. The one example that was really irksome was attempting to learn the trip cancellation/cutting short policy. In Outdoorsy’s “Welome/bon voyage” email, it provided a phone number and account number to provide to their insurance affiliate. I called that number and spoke to a woman who might as well have been the dumbest AI robot on the planet. She asked for the policy number. I gave her the number provided by Outdoorsy in the “helpful” email. “Nope”, she said, and insisted on a number I don’t recall ever possessing. I offered my phone number, email address, my mother’s maiden name, my social security number, my driver’s license number and my dog’s next of kin. Nope, she needed a number I did not have. At that point I contacted my host, who thankfully, knew more about Outdoorsy’s cumbersome, ill-conceived and poorly implemented bureaucratic hoops than I did.

1 Photo submitted by Gerald Francis M.

Sandra L.

5September 2024

Erika was extremely informative to assure our trip was as smooth as possible. She was available throughout our trip for any questions we may have had. Her priority was our vacation.

Christopher M.

5September 2024

As always enjoyed renting from Erika. Any questions I had she was quick to respond. The RV was clean, ran great, and perfect for my trip.

Javier C.

5August 2024

Erika accommodated a last minute rental due to a family emergency. She is willing to work with you to meet your needs. She is also available for any questions on the RV while on the road.

Erika’s answer

I was so happy to been able to make it happen for you. I loved seeing such a close family!

Kelly G.

4July 2024

We had a wonderful trip. The RV was decent. Although not near what the pictures present. Erika was always accessible and answered any questions we had.
The unit needs some definite maintenance though. We asked to pickup early so we could

Erika’s answer

It has definitely been a busy summer with some wear and tear on the RV. Looking forward to our “maintenance week” coming up in early August to get jewelry back into tip top shape! You guys were a great family and look forward to seeing you guys again!

Sabrina E.

5June 2024

Erica is so friendly & accommodating. She went out of her way to help, & the initial walk through was so informative. I would definitely rent from Erica again.

Erika’s answer

So happy you were able to enjoy your family reunion! It was great meeting you and look forward to seeing you again!