First, I want to be sure to clarify that this is a well-loved RV and is not a brand new unit loaded with fancy features. This is a well-maintained, reliable RV that is very clean and not too hard to drive. Two of the key points my wife and I were looking for included room to move around the outside of the master bed and a functioning clean restroom to avoid nature walks in the middle of the night. This RV fit our needs perfectly. Our kids each had their own bed and there was room to shimmy past even when the scissor-bed/couch was made up. Both of our kids reported that their respective beds were comfortable.Now for our adventure: We picked up the RV at the owners home and were provided a thorough review of how to operate the amenities. The owner was friendly and clear. Our trip included staying next to some friends who own a toy hauler and are experienced with the hook-up and tank management so we did have some advantage since this was our first RV rental. Ultimately, we would have been just fine with the review provided by the owner. We were shown how to hook up to power, given pointers about water use and talked through the dumping process. The last step was a walk around to look at the overall physical condition and I took a quick video of the outside. The owner had parked so that we could drive away forward without needing to back up at all. I have to say this was very thoughtful as the first time behind the wheel of a 29 foot vehicle without rear visibility is a lot different than your typical car or even moving truck you may have rented in the past. This vehicle swivels wide on the back wheels.We took the RV to our home to check everything out and of course load our supplies. We took too much but it was really nice to know we wouldnt need for anything. I noticed on the drive to our home that the stereo doesnt have Blutooth but it does have an AUX-in connection. I happen to have a Bluetooth adapter for just such a situation and made use of it for the trip. We streamed our favorite music sources while the GPS on my phone displayed our route and it was just like normal for us. You will probably want to bring a window mount for your phone. That AUX-in is a 3.5mm connector by the way (typical for headphones).The ride is noisy, and more so after adding our own stuff. Having traveled in RVs with my parents as a kid, this was familiar. If you want a quiet ride, you need to pad everything inside cupboards with towels and blankets but it still wont help the echoing space of the main cabin. Cars are lined with soft surfaces to help quite them and an RV is mostly hard sound reflecting surfaces. RVs are also big and heavy requiring a big noisy engine which will contribute to the overall effect. Keep in mind you are basically driving a portable house. I didnt find it bad at all, where my wife was a bit surprised but not put off by it. I have driven service vehicles in my past and this was not any noisier.The cabinets and surfaces are all clean. The dated fake wood look has been painted over with a nice white that makes the interior feel bright and clean. I made a quick video tour with a wide-angle lens which can be found here: https://youtu.be/1_IwPJ2JgMs (copy-paste to use links)Outdoorsy provided a lot of communication between the booking and the pick up which was really nice about half the time and the other half was just to sell us on another trip. All documents including the contract were sent from Outdoorsy and I printed everything. The owner had also printed the contract so there was some duplication. Aside from the rental form, Outdoorsy sent a departure checklist, Summary Receipt, Roadside Assistance Card, Vehicle Protection Plan information (we paid extra for that), and the Insurance ID Card. The experience felt as professional as any other rental company we have dealt with. The owner maintained steady communication ramping up as we got close to departure. By the time we picked up the RV I felt almost like I knew them.We would definitely rent this RV again.Recommended Bluetooth adapter: https://www.amazon.com/dp/B01HDO66NK/ref=redir_mobile_desktop?_encoding=UTF8&aaxitk=8f6087d894af38e6eb038c7ad09c8822&hsa_cr_id=6926007330801&pd_rd_plhdr=t&pd_rd_r=2fa5eebb-e9fe-40e5-b6a4-a2f9cb21a2a8&pd_rd_w=5usv3&pd_rd_wg=QDVmS&ref_=sbx_be_s_sparkle_td_asin_0_titleBluetooth adapter like mine: https://www.amazon.com/Bluetooth-Receiver-Wireless-Hands-Free-Streaming/dp/B075WSFTTV/ref=sr_1_5?dchild=1&keywords=bluetooth+to+aux&qid=1628267644&sr=8-5