36 reviews
(4.8)Joe L.
5May 2024
Carl's 2016 Thor Chateau was a wonderful experience. We had always wanted to rent a Class C motorhome to compare to our travel trailer. Carl was very informative and answered all of our questions preceding our pickup very quickly. He even communicated to me that it was running rough so he had it tuned up prior to our arrival. On the day of pickup, Carl went over everything we needed to know before we left. He had everything already topped off for us so all we had to do was head out to our first destination and enjoy ourselves. His RV went very well in the high winds that we experienced during our travels. I guess his beefed up suspension worked. On our return, we topped everything off the way we found it and met Carl at the drop off point. The return process was just as easy as the pick up. If we were back in his area we would reach out to him again for another rental. We would give Carl 5 Starrs for his 2016 Thor Chateau with the beefed up suspension.
alexander H.
5May 2023
Carl is a great guy very knowledgeable and helpful he takes very good care of his RV and it was a pleasure to use.
Jose L.
5May 2022
Pablo B.
5November 2021
Melissa M.
5September 2021
Carl is very responsive and helpful. Really went out of his way to explain what we needed.
Patricio A.
5September 2021
It was awesome dealing with Carl and taking his RV for a spin. Since the start it has been a wonderful experience, he has been very open, friendly and communicative. His RV is well maintained and drives great. Will definetly rent it from him again!
1 Photo submitted by Patricio A.
Abby R.
5May 2021
Carl knows his stuff! He made our first time in an RV seem so easy, any time we had an issue he was ready to help. Wish I could give more stars! Highly recommend!
Anthony C.
5November 2020
Great experience
1 Photo submitted by Anthony C.
Paula B.
5November 2020
Had a fantastic trip. Mr. Shepard is awesome. Very accommodating and the motor home is well maintained! Highly recommend Mr. Shepard!
Michael B.
5November 2020
Great experience touring Utah/Arizona in early Nov. Carl is very thorough, detailed, and was a pleasure to rent from. Take care of the RV and he'll take care of you! He has troubleshooting and how-to sheets in the RV so our RV inexperience was no issue. Immediate text response on two questions we had during the trip and a quick question just after renting; extremely responsive. Very flexible on pick-up and drop-off. The RV itself drove great with no issues. Four beds, plenty of room for the four of us when parked, easy operation of the RV features (bed conversion, dumping, slide-outs, etc.), easy to level, and easy to hook up at RV parks. Great overall experience, will rent again!
1 Photo submitted by Michael B.
Emily A.
5November 2020
Our family of 5 had a great experience renting from Carl. Communication was excellent and it was nice to be able to quickly text about any questions we had while on the trip. We had a chance to use the furnace and the A/C in the same week. We definitely plan on taking another RV trip as a family based on our experience!
Ted M.
4October 2020
Carl is very responsive and easy to work with. He answered a couple quick calls and got back to me with timely answers to texted questions.
1 Photo submitted by Ted M.
Paula A.
2September 2020
Carl was helpful and reasonable but was caught off guard about extreme clean condition it needed to be left in.
MARK V.
5July 2020
we had minor issues which were corrected, owner is very helpful and overall easy to deal with
Craig C.
4June 2020
Wife and I had a great time. The camper had everything we needed. Would definitely rent from Carl again.
Kelly J.
5February 2020
What a great experience renting from Carl! The RV was clean and very well maintained. You can tell Carl takes pride in this RV and keeps it in impeccable shape. We will definitely be renting again!