9 reviews
(4.2)
Henry A.
2August 2025
This RV presented well in the photos and the and the “newness” of the year was a major factor in booking. However, this RV had many issues including a long list of deferred maintenance, and the condition was very different from photos. Head unit for Radio and Nav simply did not work and stayed lit at night, and we had to play a Bluetooth speaker for any music and navigate from phones. Several screens on the windows were missing making it impossible to open them at night with the bugs at the various sites. There were too vents that were inoperable so to broken hardware, or missing screens. Broken drawers and missing drawer bottoms. The exterior had dings and dents all over. The list goes on. There was an odor that was likely cigarette smoke from a while ago that was masked. Biggest issue was that we had a flat tire crossing the State line into WY on a Sunday. It was improperly installed by Walmart and could have been a major disaster on the highway. The Outdoorsy roadside emergency service was useless and left it up to us to find a tire and a solution in a small town on a Sunday. This price needs to be adjusted more in line with other heavily used RVs. It is very overvalued compared to other listings that are well maintained and personal RVs. Still working out bills I incurred servicing the RV during our emergency. Suggest taking a break from the rental market and servicing the many nagging issues with this RV prior to sending it back out. Outdoorsy needs to find a way to perform routine quality control of the RVs they list, as this was a very misrepresented listing and we lost a day on our trip fixing what should have been serviced by a quality tire company familiar with RVs.
Tucker F.
5July 2025
If you don’t rent from this man, you are a fool. Prepared to be blown away and come back an RV expert. I wish I could give more than five stars
Alexandre E.
5August 2024
Very comfortable RV, and with all the features working perfectly. Starlink made all the difference in the stay. It came with a manual and use and the owner was very attentive in delivering it.
Jeffrey C.
4July 2024
Ningchao was a great host, he explained everything perfectly. We had a question the 1st evening out and he responded quickly which we really appreciated. Would rent again!
Andrew L.
5September 2023
We had an epic trip and Ningchao was very helpful throughout the process!
Adrian O.
5August 2023
Alberto F.
5July 2023
Nice guy! Todo muy bien nos hizo un precheking excelente
Jason G.
2June 2023
The refrigerator did not work, the cruise control did not work, the radio did not work, the key that opened the storage outside the unit was previously bent and broke so we could not get to our stuff or empty the tanks and they tried to charge us for that… the queen bed in the back is a 4 inch pad, so it’s not a real queen bed like most RVs. The pick up and drop off experience was easy and communication was good but overall the unit is pretty beat up and not what I would expect for the price we pay… Would not rent from him again at all.
Ningchao’s answer
We are sorry to hear that you did not enjoy our RV, and we would like to address the issues you've mentioned. Please allow us to explain:
James E.
5December 2022
A wonderful experience. Could not have gone better, been more communicative, or done a better job. Highly recommend him