Our experience was extremely disappointing and left my family, and I stranded under unsafe conditions. The camper was scheduled to be delivered at two but was not delivered until approximately five causing us to lose several hours of our reserved camping trip. Several amenities were missing including the coffee maker. The mattress was in extremely poor condition make it an uncomfortable.. The most serious issue occurred when they camp a defect that resulted in a fire. Instead of promising us a camper, he removed the damaged camper and left us with absolutely no accommodations. My family was left outside without shelter a tent, ice, chest mattress, etc. had nowhere to stay no transportation due to my electric car being on the charger. As a result, the host failure to provide a replacement or any emergency assistance, ruined our vacation. We were abandoned basic necessities and forced to rely on the kindness of others to obtain shelter.