It was our first RV trip and we had a great time! Sarah gave me an extensive walk-through and even drove me around a bit to better explain everything. Being our first time renting an RV, I greatly appreciated the time Sarah spent with me. My husband and I slept well in the back bed. We were pleasantly surprised that the bed, linens and pillows were very comfortable. Our 7 year old son slept in the loft up front and loved every second! I spent some time up in the loft with him reading and found that space to be surprisingly comfortable too. The RV has endless amounts of storage. The kitchen is very functional. The refrigerator/freezer is huge. We loved having the 2 gas burners + 2 induction burners + convection microwave. Hook-ups went smoothly. Being first timers, having the auto-leveling and slide/expander function work flawlessly was a relief. On a rainy afternoon, the three of us enjoyed watching a movie in the back bed with their DVD player. There is also a TV in the loft and an outside TV but we didn't use either of those. We would recommend Sarah's RV to anyone especially if you are in the Milwaukee area or driving through.